ABOUT BLUEPASS

Care in China, coordinated around the patient's practical needs

Bluepass International helps international patients organize hospital access, appointments, documents, multilingual communication, and follow-up in China. The service is operated by Shanghai Zhenlan Health Technology Co., Ltd.

Illustration of Bluepass care coordination planning in China

WHAT WE COORDINATE

Six practical parts of the care journey

Requests may involve hospitals across China. Bluepass confirms suitable options and current availability case by case rather than promising access to every hospital or city.

Hospital and department matching

Appointment coordination

Medical record and translation preparation

Multilingual companion coordination

Insurance and billing communication

Follow-up planning

OUR ROLE

Coordination, not clinical practice

Bluepass care coordinators help make the process clearer and keep information connected. Diagnosis, treatment recommendations, prescriptions, procedures, and clinical decisions are made by licensed hospitals and clinicians.

See how the coordination process works

SERVICE BOUNDARIES

What the service does not promise

  • Bluepass does not diagnose a condition or make treatment decisions.
  • Bluepass is not an emergency medical service.
  • Bluepass cannot guarantee hospital acceptance, a named clinician, appointment timing, price, insurance coverage, or treatment outcome.
  • A hospital listing does not by itself confirm a Bluepass partnership or current international-patient access.

COMPANY

Bluepass International

Operating entity:
Shanghai Zhenlan Health Technology Co., Ltd.

Office:
12F, Building A, No. 380 Fenglin Road, Xuhui District, Shanghai

[email protected]

CONTENT TEAM

Bluepass Care Coordination Team

The team prepares practical care-coordination content using official government and hospital sources. The content is organizational guidance, not a claim of individual medical authorship or clinical review.

Read the editorial policy

START WITH YOUR NEEDS

Ask about a suitable hospital pathway

Share the condition, preferred timing, language, location, and insurance needs. The team will clarify what can be coordinated.

Chat on WhatsApp